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E-business step by step
Understanding e-business
What are the benefits?
Trusting the Internet
Getting started
Understanding
About planning
How to plan
Researching the opportunities
Key issues to consider
What level of e-business is right for you?
Writing your e-business plan
Planning
About building
Technical issues
Choosing and preparing contents
What do you want users to do?
Marketing and your website
Designing your website
E-commerce - selling on your website
Maintenance considerations
Developing the website
Building
About protecting
Why be secure?
Where do I start?
What can I do?
Key issues
Top ten e-security tips
Protecting
About managing
Who does the managing?
Maintaining e-business systems
Internal policies and guidelines
Promoting your website
Budgeting for maintenance
Controlling the risks
Legal issues
Spam and ethical e-marketing
Managing
About Improving
Evaluating your e-business
Doing business with government online
Procurement over the Internet
Managing the supply-chain and logistics
Putting your catalogue online
E-marketplaces
Exporting
Improving
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Level 1 Item Understanding
Level 2 Item Understanding e-business
Level 3 Item What is e-business?
Level 3 Item The Internet explained
Level 3 Item The World Wide Web explained
Level 3 Item Websites explained
Level 2 Item What are the benefits?
Level 3 Item Create cost-savings and operational efficiencies
Level 3 Item Create additional revenue
Level 3 Item Reach more customers and markets
Level 3 Item Improve marketing and promotions
Level 3 Item Meet the needs and expectations of customers and suppliers
Level 3 Item Concentrate on the things that matter
Level 3 Item Make it easier for people to do business with you
Level 3 Item The cost of not being there
Level 3 Item Play on a level playing field
Level 3 Item Help meet business goals
Level 2 Item Trusting the Internet
Level 2 Item Getting started
Level 3 Item Getting the equipment and software
Level 3 Item Getting connected
Level 3 Item Getting email and a domain name
Level 3 Item Getting training
Level 1 Item Planning
Level 2 Item About planning
Level 2 Item How to plan
Level 2 Item Researching the opportunities
Level 3 Item Banking
Level 3 Item Communications
Level 3 Item Customer relationship management
Level 3 Item Distribution and logistics
Level 3 Item Exporting
Level 3 Item Marketing and promotion
Level 3 Item Purchasing office supplies
Level 3 Item Managing supply-chains
Level 3 Item Research and development
Level 3 Item Staff training
Level 3 Item Doing business with government
Level 2 Item Key issues to consider
Level 3 Item Innovation and imagination
Level 3 Item Integration with existing office systems
Level 3 Item Developing a healthy e-business culture
Level 3 Item Security
Level 3 Item Knowledge management
Level 3 Item Estimating the budget
Level 2 Item What level of e-business is right for you?
Level 3 Item Identify the aims of your e-business
Level 3 Item Identify your target audience
Level 3 Item Select the appropriate level of e-business
Level 2 Item Writing your e-business plan
Level 1 Item Building
Level 2 Item About building
Level 2 Item Technical issues
Level 3 Item Should the contents of the website be held in a database?
Level 3 Item Database security
Level 3 Item Should the website be the central source of information for everyone?
Level 3 Item What type of Internet connection do you need?
Level 3 Item Powering and hosting your website
Level 3 Item Getting a website name
Level 2 Item Choosing and preparing contents
Level 2 Item What do you want users to do?
Level 2 Item Marketing and your website
Level 2 Item Designing your website
Level 3 Item The look and feel
Level 3 Item Accessibility
Level 2 Item E-commerce - selling on your website
Level 2 Item Maintenance considerations
Level 2 Item Developing the website
Level 3 Item Writing the development brief
Level 3 Item Who does the developing
Level 3 Item The development contract
Level 3 Item Selecting the web developer
Level 3 Item Evaluation and score-sheets
Level 3 Item What to look for in a developer
Level 3 Item Staging the development
Level 3 Item The technical specifications exercise
Level 3 Item The construction phase
Level 3 Item Delivery and deployment
Level 3 Item Testing the site
Level 1 Item Protecting
Level 2 Item About protecting
Level 2 Item Why be secure?
Level 2 Item Where do I start?
Level 3 Item What part of my business is at risk?
Level 3 Item What are the sources of threats to my information systems?
Level 4 Item Viruses
Level 4 Item Hacking
Level 4 Item Dumping
Level 4 Item Port scanning
Level 4 Item Physical security
Level 4 Item Denial of service
Level 3 Item Are these threats real?
Level 3 Item How do I know who is accessing my information?
Level 2 Item What can I do?
Level 3 Item The security program lifecycle
Level 4 Item Analyse/assess
Level 4 Item Design
Level 4 Item Implement
Level 4 Item Maintain/monitor
Level 4 Item Continuous improvement
Level 3 Item Who will administer and manage the process?
Level 3 Item Who should be authorised to access data?
Level 3 Item How do I know who is accessing my information?
Level 3 Item How do I keep track of everything?
Level 2 Item Key issues
Level 3 Item Email and communication security
Level 3 Item Network security: modems and remote access
Level 3 Item Virus protection
Level 3 Item Firewalls
Level 3 Item Back-up and recovery
Level 3 Item Incident response
Level 2 Item Top ten e-security tips
Level 1 Item Managing
Level 2 Item About managing
Level 2 Item Who does the managing?
Level 2 Item Maintaining e-business systems
Level 3 Item Website content maintenance
Level 3 Item Quality assurance
Level 3 Item Making improvements
Level 3 Item Technical maintenance
Level 3 Item Managing the maintenance system
Level 2 Item Internal policies and guidelines
Level 2 Item Promoting your website
Level 3 Item Developing a promotional strategy
Level 3 Item Registering with search engines
Level 3 Item Helping search engines find your website
Level 3 Item Advertising your website
Level 2 Item Budgeting for maintenance
Level 2 Item Controlling the risks
Level 2 Item Legal issues
Level 3 Item Privacy laws in Australia
Level 3 Item Defamation
Level 3 Item Taxation and GST
Level 3 Item Contracts
Level 3 Item Terms and conditions
Level 3 Item Trade practices
Level 3 Item Intellectual property
Level 3 Item Copyright
Level 3 Item Trade marks
Level 3 Item Confidential information
Level 3 Item Digital signatures
Level 3 Item Security
Level 3 Item Jurisdiction
Level 3 Item Disability discrimination
Level 2 Item Spam and ethical e-marketing
Level 1 Item Improving
Level 2 Item About Improving
Level 2 Item Evaluating your e-business
Level 3 Item Identify what to evaluate
Level 3 Item Determine how to evaluate
Level 3 Item Analyse results and take action
Level 3 Item Determine who does the evaluation and when
Level 2 Item Doing business with government online
Level 2 Item Procurement over the Internet
Level 2 Item Managing the supply-chain and logistics
Level 2 Item Putting your catalogue online
Level 2 Item E-marketplaces
Level 2 Item Exporting
Level 3 Item Exporting E-business Online Courses

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Last updated 5 Nov 2004