Text only site | Graphic site
Site Navigation:
Understanding | Planning | Building | Protecting | Managing | Improving
In this section:
About managing | Who does the managing? | Maintaining e-business systems | Internal policies and guidelines | Promoting your website | Budgeting for maintenance | Controlling the risks | Legal issues | Spam and ethical e-marketing
In this sub-section:
Website content maintenance | Quality assurance | Making improvements | Technical maintenance | Managing the maintenance system
Once launched, a website assumes a life of its own. It becomes a dynamic entity, providing different experiences and information to different people who will respond in many ways.
One thing all users will have in common is the expectation of accurate, timely information. That expectation will need to be satisfied not merely the first time they visit the site, but every single time. One bad experience with inaccurate or out-of-date information and users will think twice about using your site again. At worst, they may seek compensation for receiving the wrong information.
Identify what content requires updating in your website and determine how often it needs updating or reviewing. Do this by:
Graphic site
Last date modified:
16 May 2009
Page URL: http://www.e-businessguide.gov.au/managing/maintaining/content