Evaluating your e-business is not just about asking users whether your website looks good or is easy to use. There are many issues that need to be evaluated beyond your website or use of email.  For example:

• are your e-business plan and business plan integrated?
• are you utilising the Internet to drive cost-savings as well as you might? 

Choose one of these topics

• Identify what to evaluate
• Determine how to evaluate
• Analyse results and take action
• Determine who does the evaluation and when